The World Bank Group is bringing a second delivery of the free Massive Open Online Course (MOOC) on Citizen Engagement to be launched on February 1.
Government works best when citizens are directly engaged in policymaking and public service delivery. What conditions are necessary for inclusive and effective citizen engagement? Can it positively improve people’s lives? This course provides an overview of citizen engagement, critically analyzing how it can be leveraged most effectively to achieve development results.

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