Mobile phones and the internet are revolutionizing financial inclusion, enabling more people to access and use digital financial services to manage their financial lives. From mobile money accounts accessible on basic phones, to bank-account-linked wallets used on smartphones, digital services are fulfilling their promise of being more accessible and affordable than traditional alternatives.
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Digital services help governments deliver solutions during COVID-19
There is a meme going around in techie circles that asks, “Who led the digital
transformation in your company? a) the CEO, b) the CTO, or c) COVID-19?” It then shows that the answer is C. It’s funny because it seems true. But, in fact, it’s not. Governments have been actively trying to ensure business continuity during the coronavirus pandemic, in different ways and with varying success.

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