New CAO Policy Enhances IFC and MIGA Environmental and Social Accountability

WASHINGTON, July 1, 2021 – The Boards of Directors of the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA) have approved a new policy for the Compliance Advisor Ombudsman (CAO), the independent accountability mechanism of IFC and MIGA. The Independent Accountability Mechanism (CAO) Policy, which becomes effective today, improves effectiveness of the complaints process in projects supported by IFC and MIGA, with an increased focus on outcomes for communities and IFC/MIGA clients, and responds to recommendations from an independent external review.

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